Prepare Your Stay

Get to Your Apartment

Closest Subway station :
- Astor Place
- 3rd Avenue
- Union Square

Closest Train station :
- 9th Street
- 14th Street

From JFK Airport :
• Take MTA NYC Transit's "A" train going to Far Rockaway. MTA fare is $2.50 (cash or MetroCard), except for $2.75 when a single-ride ticket is purchased. An additional MetroCard fare of $5 is required to enter the AirTrain system.
• Disembark from the subway at the Howard Beach/JFK Airport Station. Follow the signs to AirTrain and swipe your AirTrain MetroCard to enter the system.

Travel time via subway and AirTrain is approximately 60–75 minutes from Lower Manhattan to JFK. Travel time from Howard Beach Station to JFK is approximately 15 minutes.

From La Guardia Airport :
New York City buses provide service between LaGuardia and Manhattan and Queens with connections to New York City subways for destinations beyond.

• For service between LaGuardia and Manhattan, the M60 bus goes to 106th and Broadway via 125th Street in Manhattan and Astoria Blvd. in Queens. Key connections include the N and Q subway trains at Hoyt Avenue/31st Street; the 4, 5, and 6 subway trains at Lexington Avenue; and the Metro-North Railroad at Park Avenue.

• For service beween LaGuardia and western Queens or Midtown Manhattan, take the new Q70 Limited or Q47 buses. Connections to the E, F, M, R and 7 trains on the New York City subway are available at Roosevelt Avenue/74th Street. For service to Astoria, Queens, use the M60 bus and transfer to the N or Q subway trains at Hoyt Avenue/31st Street.

• For service between LaGuardia and central Queens, use the Q72 (Corona and Rego Park) and Q48 (Flushing) bus routes.

The bus fare is $2.50 (MetroCard or exact change required), except $2.75 whenever a single-ride ticket is purchased. MetroCard vending machines are available at most terminals within the airport. For passengers using the MetroCard, free transfers are available between buses and subways.

Apartment Transfer

Request a car

Please let us know when you will be arriving as well as your pick-up point. We will arrange for a car to get you.

Check-in

Our regular check-in time is 2pm.
One of our staff members will be waiting for you upon your arrival and will take care of showing you around the apartment. He or she will also have your keys with them and will show you how to operate them.
Please keep your keys on you at all times during your stay and be careful of not losing them.

Your Arrival

Check-in

Please let us know your approximate arrival time. We will arrange so one of our staff greets you upon arrival in the building lobby.If you plan on arriving after 8pm, please specify in the comment box your exact arrival time.Please let us know if you plan on arriving before 2pm and checking-in early. We will do our best to accommodate you, if the apartment is available early.

Luggage Assistance

As we want you to feel at home, our welcome team is at your entire disposition to take care of your luggage.Please let us know if you want us to unpack your luggage, store them, and even pack them back when time to leave has come.

Customize Your Apartment

Pillows

If you have pillow preferences, order them here and we will do our best to accommodate you.

Linen

If you have sheets preferences, order them here and we will do our best to accommodate you.

Special Kits

Forgot something? Order a kit here and we will bring it up to you shortly.

Flowers

If you wish to have flowers delivered to your apartment before your arrival, select your bouquet here and we will bring it up. 

Pre-Order Premium Services

Babysitting

Let us take care of your children for a day, and afternoon or an evening. One of our professional babysitters can look after them inside the hotel or take them outside for some fun activities!Unique fareThe price is $19 per hour.BookingPlease book 4 hours in advance minimum.External activitiesYou are kindly requested to provide the money required upfront before leaving (for meals, activities and transportation).DurationYour will be charged three hoursAdditionnal feeThere is a $15 transportation fee, for the babysitter if you come back after 11pm. Should you end up staying out longer than the time you originally paid for, the extra hours will have to be paid in cash to the babysitter.Cancellation policyIf you advise us 4 hours in advance, you won't be charged anything. Passed this delay, you will be charged 2 hours.REQUIRED: Don't forget to enter your email address in the comment box below!

Massages

Please select the massage you would like to have. We will arrange for our team to come to your apartment at a convenient time.Duration of massages: 1 hour